How do we collect information from you?
We collect information that you provide to us through our website or reward events, we will always ask in prior whether you are willing to share with us your information and we can keep it for your request (for example your email address).
What information do we collect from you?
We may collect your personal contact information, such as your name, home or mailing address, phone number, or email address on your order replacements.
How do we use your information?
This information will help us to enhance your experience with DT Collagen, we do give out coupons, vouchers & free products for our customers.
We use your information to help us fulfill your order, inform you about the status of your orders, and follow up with you about your experience with the ordered products. Depending on how you make a purchase (e.g., online, in-store, call center, etc.), this could involve the collection and use of certain personal contact information, payment information, account login information, and/or information related to your purchase (such as products ordered). This could also involve the ongoing storage of your payment information to allow for easier checkout on future purchases.
How do we secure your information?
We use a variety of standard methods to keep your information confidential when you share it with us through our website or offline store. We store your information in a secure operating environment that is protected from the public and can only be accessed by DT Collagen’s staff.
We use industry-standard encryption to provide greater protection for sensitive financial information, such as your credit card information or other payment information, when such information is sent to us over the web. For example, encryption is used when you make payments through our online store, as well as if you choose to have your payment information stored with us for future online purchases.
Data Deletion Instructions
If you then further wish to have your account deleted from our system, please kindly email us at [email protected], providing us your name and email, and we will have your account & personal information deleted for you.
For further questions, please feel free to contact us at:
3911 Woodlawn Ave. Pasadena,
Phone numbers: 1-877-352-4938
Fax numbers: 713-947-0062
Email: [email protected]
We are open: Monday – Friday 9 AM – 6 PM